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Get in touch
Whether you're stuck, have feedback, or want to talk partnerships — drop us an email. We don't hide behind ticket queues.
Typical response time: a few hours during UK business hours
Email us directly
support@briefd.ukNo forms. No chatbots. Just email us and a real person will reply.
What can we help with?
General support
Questions about how Briefd works, generating briefs, or account settings.
Billing & plans
Upgrading, downgrading, invoices, or anything Stripe-related.
Data & privacy
GDPR requests, data deletion, or security questions.
Partnerships & enterprise
Custom contracts, team pricing above 5 seats, or white-label enquiries.